Frequently Asked Questions
How long will Tides be closed?
At this time we do not have an anticipated reopening date, but please continue to check our website or social media channels for updates regarding our reopening.
Can we still visit the beach? Is it open?
Unfortunately, access to Folly Island is limited to residents and authorized personnel only. For the latest on the townâ€™s restricted access, please visit follybeach.gov.
I have a Hotel reservation during the mandated closure. Do I need to do anything to cancel my reservation?
Your upcoming reservation will be automatically canceled. If you booked a pre-paid reservation, your deposit will be fully refunded. No action is required on your end. However, we would love for you to rebook your reservation for a later date. Please contact us by phone at (843) 588-6464 or email at email@example.com and we will be more than happy to assist you.
Are you going to clean the hotel during the closure?
Yes. The current closure has afforded us extra time to disinfect and clean the hotel in the interest of our customersâ€™ and employeesâ€™ health and safety.
What if I have questions that have not been addressed above?
Should you have any questions we didnâ€™t address above, please feel free to contact us at (843) 588-6464 and leave a detailed message, or email us at firstname.lastname@example.org. We will be in touch as soon as possible.